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Our turnaround time guarantee starts once you have approved your proof. If we exceed the specified turnaround time, (based on business days excluding US government holidays) we will provide a prorated refund of any rush changes, or we will provide a complimentary rush service on your next order.
Please note that shipping/transit and mailing time are not included in the overall turnaround, as these are conditions we cannot directly control. However, we are very familiar with the shipping providers and would be happy to help you estimate your delivery duration. Actual delivery date depends on the shipping method or the USPS postage type (for jobs with mail fulfillment) indicated on your job.
Time required for photography, design services, and mailing also does not count towards turnaround.
Turnaround times are affected by the proofing option you select and our cut-off times.
Proof approved by 5:00 PM Eastern Time will begin production on the next business day.
Must be placed before 10 AM EST and proof must be approved before 1:00 PM EST in order for your job to be shipped the following day. Proofs that are approved after 1:00 PM EST will begin production on the following business day.
Proof approved by 11:00 PM EST ships NEXT business day!
Conquest Graphics offers two proofing methods:
An electronic proof in PDF format is available for any of our printed products. An electronic proof is an industry-accepted method for approving correct size, layout, content, and for making non-critical qualitative decisions about color. After you upload all the files required for your print order to our website, our goal is to approve your files and email you a link to your electronic proof .PDF within 2-8 business hours.
A contact proof is a hard-copy proof intended to closely match press output for projects where color match is critical. The contact proof option is available at an additional cost. Because contract proofs are physical copies, they must be shipped to you for approval and you must ship them back to us before we can put your project on press. Our goal is to print and ship contract proofs the same business day. On contract proofs for Catalogs and Magazines over 16 pages, our goal is to ship the next business day. Contract proofs may be shipped via UPS Next Day Air, or UPS Ground.
Turnaround is the actual time it takes from when you approve your proof to when the job is ready for delivery. Conquest Graphics is not responsible for production delays caused by errors in customer-supplied files.
Please see our Terms and Conditions for more details.
Proof approved by 11:00 PM EST…ships as soon as the NEXT business day!
Certain products, such as postcards, may feature the Quick-Ship Available badge. This means that we offer a limited configuration (paper choice, size, quantity, coatings, etc) of this product that is available to our customers at amazingly fast speeds.
Due to the fully-automated nature of these products, certain conditions, limitations, or restrictions may apply.
Maximize your savings potential when you select products that feature Combined Shipping and Preferred Paper as well!
Some of our most popular product configurations are now available to print and ship as soon as the very next business day - with no additional charge! Simply place your order, upload your artwork, have your proof approved by 11:00 PM EST... and your job ships as soon as the NEXT business day!
Any time you see this logo, your configuration qualifies for expedited turnaround options, at extremely competitive prices.
You won't find a deal like this anywhere else!