Terms of Use

LEGAL CLAIM

Please read these legal notices. Use of this website assumes agreement with the terms and conditions specified below. If you do not agree with the terms and conditions specified below, please do not access this website. These terms and conditions may be changed or updated without notice at any time at our discretion. Users are hereby defined as persons accessing this website, and as such, are solely responsible for periodically reviewing these terms and conditions.

COPYRIGHT

All material and software Copyright (c) 2005-2007 Lewis Printing Company, Inc., “DBA Conquest Graphics”. All rights are reserved worldwide. It is strictly prohibited to re-distribute, copy, or republish any of the material and/or software contained on the Conquest Graphics website and/or its subsidiaries (referred to herein as Conquest Graphics) or the copyrighted property of parties from whom Conquest Graphics has licensed such property.

You may not place or reproduce any trademarks, service marks, or logos that are not owned by you or licensed to you onto materials and merchandise to be manufactured by Conquest Graphics. Words, names, and designs used to identify services or products are considered trademarks, service marks, and/or logos. The same policy holds true for copyrights. You cannot use unlicensed copyrighted materials from photographers, artists, publishers, composers, writers, authors, or creators of original works. The copyright owner's exclusive rights prohibit the reproduction of any original work. Conquest Graphics policy also states that you cannot use explicit language or pornography on printed materials and merchandise.

You may only copy or print materials contained on this website for your own non-commercial, personal use unless otherwise indicated. You may not copy, edit, transmit, distribute, publicly perform, display, reuse, or sell any of the Contents of this website for any public or commercial purpose. The Contents of this website cannot be used on any other website or in any other networked computer environment.

CONTENT POLICY

We respect the intellectual property rights of others, and we insist that our customers respect intellectual property rights as well.

Content is hereby defined as any information and/or material, including text and images, that constitutes and/or substantiates a publication, document, website, or printed item.

You understand and agree that all Content is the sole responsibility of the person from which such Content originated. This means that you, and not Conquest Graphics, are entirely responsible for all Content that you use from any Conquest Graphics image library, or send, upload, post, or transmit via the Conquest Graphics website. Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable Content. You agree to not use the website to send, upload, post or otherwise transmit any Content that contains (i) child pornography or anything indecent, obscene, lewd, lascivious, filthy or vile; (ii) a threat to kidnap or injure a person, a threat to injure the personal property or reputation of another person, a threat to accuse any person of a crime, a threat to inform another that a person has violated any law of the United States, or a threat of blackmail; (iii) any matter advocating or urging treason, insurrection, or forcible resistance to any law of the United States; (iv) any defamatory remarks directed at any other person, company or organization; or (v) any Content that infringes upon the intellectual property rights or other proprietary rights of Conquest Graphics or any third party. Conquest Graphics does not control the Content posted by customers and does not guarantee the accuracy, integrity, completeness, legality, or quality of such Content. Under no circumstances will Conquest Graphics be liable to you in any way for any Content you may be exposed to that you may find offensive, indecent, or objectionable. Products are provided for your personal use only. You agree to abide by these terms of service and not to use these products and services or related messages for any unsolicited or unauthorized advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation.

You agree that you are responsible for protecting your password and controlling access to your registered account. You agree that you will be responsible for all orders placed or other actions that are taken through your registered account.

You acknowledge that Conquest Graphics does not pre-screen , but that Conquest Graphics and its affiliates shall have the right (but not the obligation) in their sole discretion to remove any that violates the terms of service or may otherwise be objectionable. You further acknowledge and agree that Conquest Graphics may preserve and may also disclose if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce the terms of service; (c) respond to claims that the violates the rights of third-parties; or (d) protect the rights, property, or personal safety of Conquest Graphics, its users and the public.

GOVERNING LAW

Conquest Graphics is based in Richmond, VA and all transactions take place on Conquest Graphics's servers located in Richmond, VA. Therefore, this website shall be governed entirely by the laws of the Commonwealth of Virginia. Any legal action or proceeding relating to or arising from your access to or use of this website shall be executed in Richmond, VA. You agree to submit to the jurisdiction of the Richmond, VA state and federal courts and agree that venue in these courts is proper in any such legal action or proceeding.

LIMITATION OF LIABILITY

In no event shall Conquest Graphics or its licensors, suppliers, or vendors, their officers, directors, employees, or agents, be liable for any special, incidental, indirect, or consequential damages of any kind, or for any damages whatsoever resulting from loss of use, data or profits, whether or not Conquest Graphics has been advised of possibility of the damage, arising out of or in connection with the use or performance of the website or of failure to provide products and services that you order from Conquest Graphics or its affiliates, including without limitation, damages arising from mistake, omission, virus, delay, or interruption of service. In no event shall Conquest Graphics be liable or responsible for any damages or consequences arising from or related to your inappropriate or unauthorized use of the website or its Content.

SEVERABILITY

If any provision of this agreement is found to be invalid, illegal, or otherwise unenforceable, the validity, legality, or enforceability of the remaining provisions shall not be affected in any way.

DISCLAIMER

Materials and Content on this website are provided "as is" and are for informational purposes only. Conquest Graphics makes no claims or warranties that these materials and Content are suitable for specific purposes, are complete, timely, reliable, or are free from errors, inaccuracies, or typographical mistakes. Conquest Graphics disclaims all warranties, expressed or implied, including implied warranties of merchantability or fitness for a particular purpose or non-infringement of the rights of others. Conquest Graphics does not warrant that this website will operate in an error-free manner, or is completely free from viruses or other destructive or harmful code.

LINKS

Links from this website to a non-Conquest Graphics website may be provided for users' convenience only. Conquest Graphics does not control or review these websites, nor does the presence of a link imply any endorsement of non-Conquest Graphics websites. Conquest Graphics is not responsible for the Contents, accuracy, completeness, or security of materials on linked websites. If users elect to access any non-Conquest Graphics websites, they do so at their own risk.

INDEMNITY

You agree that you shall indemnify and hold harmless Conquest Graphics and all parties from whom Conquest Graphics has licensed portions of Content, and their directors, officers, and employees, against all claims, liability, damages, costs and expenses, including reasonable legal fees and expenses arising out of or related to (i) your breach of these Terms of Use or (ii) any suit, claim, or demand arising from or relating to any text, photograph, image, graphic or other material you incorporated into Products (iii) any suit, claim, or demand arising from the use or inability to use this website.

REFUSAL OF SERVICE

We reserve the right to refuse service to any party or person, at any time, without disclosing the reasons for refusal of service.

PRICING

Pricing is subject to change at any time up until the point that your order is submitted.

ORDER APPROVAL

The customer is fully responsible for final proof and layout approval prior to the printing process.

Conquest Graphics is NOT LIABLE for errors in a final product caused by any of the following, including, but not limited to:

Misspelling, Graphics, Bleeds, Grammar, Damaged Fonts, Punctuation, Wrong Cuts, Incorrect or Missing Folds, Finished Product Size

ORDER CANCELLATION

Conquest Graphics accepts cancellation of orders prior to approval of a proof. We will promptly inform you of any cancellation charges that may apply. Upon cancellation, any costs (labor, administrative fees, credit card fees, etc.) already borne by Conquest Graphics will be subtracted from your refund.

COLOR PROOFING AND MATCHING

All printed materials are manufactured according to industry standard ink and colorant densities. Exact match to soft (screen) proofing methods is not possible. Conquest Graphics is not liable for color matching or ink density on screen proofs approved by customers. Screen proofs will predict design layout, text accuracy, image proportion and placement, but not color match or density.

Conquest Graphics uses the very latest high-quality reproduction equipment and techniques. We do our very best to match gradient densities of each color to ensure quality results. However, color perception is very subjective, and Conquest Graphics is not liable for the final appearance of printed colors.

Conquest Graphics uses gang-run printing methods whenever possible.

Important: Gang-run printing is a process whereby multiple (and different) customer jobs are combined on a large press sheet, and run at the same time. For example, we may put 4 different customers’ 8.5 x 11 flyers, postcards, and business cards on one press sheet, and then run the sheet 1000 times to get 4 sets of 1000 flyers, postcards, and business cards for each customer order. This process allows us to spread the expensive initial setup cost of running a full-color, offset print project across 4 different customers.

The application of a coating or varnish may affect or change the appearance of the printed colors. Conquest Graphics is not liable for the final color appearance of coated or varnished product.

CUSTOMER-SUPPLIED ARTWORK OR GRAPHICS FILES

All customer-supplied files, including artwork, layouts, and images must be in CMYK color mode. Conquest Graphics is not responsible for color shifts that result from RGB to CMYK conversions.

All customer-supplied files, including artwork, layouts, and images must be at least 300 dpi minimum resolution. Conquest Graphics is not responsible for poor reproduction quality of customer-supplied images that do not meet the stated resolution standards.

REFUNDS AND CREDITS

Conquest Graphics stands behind its work, and we guarantee that you will be satisfied with the quality of our product, or we will reprint your order at no additional charge. Because each project is a unique, custom manufactured product, it has no resale value for anyone other than the party that ordered it. Therefore, all sales are final, and no monetary refunds or credits will be issued. If Conquest Graphics confirms that a manufacturing error or quality defect is our fault, we may elect to re-print the order in lieu of any monetary credits or refunds. No refunds or credits will be issued for logo design, photography, and/or graphic design services.

Definitions of Quality:

All printed materials are manufactured according to industry standard ink and colorant densities. Exact match to soft (screen) proofing methods is not possible. Conquest Graphics is not liable for color matching or ink density on screen proofs approved by customers. Screen proofs will predict design layout, text accuracy, image proportion and placement, but not color match or density.

Conquest Graphics uses the very latest high-quality reproduction equipment and techniques. We do our very best to match gradient densities of each color to ensure quality results. However, color perception is very subjective, and Conquest Graphics is not liable for the final appearance of printed colors.

Conquest Graphics is not liable for errors in a final product caused by any of the following, including, but not limited to:
misspelling, graphics, bleeds, grammar, damaged fonts, punctuation, incorrect or missing folds and cuts, or incorrect finished product size.

All customer-supplied files, including artwork, layouts, and images must be in CMYK color mode. Conquest Graphics is not responsible for color shifts that result from RGB to CMYK conversions.

All customer-supplied files, including artwork, layouts, and images must be at least 300 dpi minimum resolution. Conquest Graphics is not responsible for poor reproduction quality of customer-supplied images that do not meet the stated resolution standards.

Conquest Graphics makes every effort to package final products so that they are not damaged in shipment. Sometimes, however, these precautions do not protect the shipped product because of the way the boxes are handled by the shipper. Therefore, Conquest Graphics does not guarantee against damage that is caused by the shipper, though we will assist you in claiming those damages.

RETURN POLICY

You must notify Conquest Graphics of any defects discovered in the ordered product within 6 business days of order acceptance or receipt of the product. In order to receive replacement, you must return (at your own expense) 100% of the received product within 15 calendar days from the time when the ordered product delivery was taken.

All charges related to expedited delivery (Rush Printing or Shipping) are not refundable, including those charges related to orders that are returned for any reason.

SHIPPING, DELIVERY, AND TRANSFER OF TITLE

Conquest Graphics will always act to make sure that any production difficulties do not delay delivery schedules. In no case shall Conquest Graphics be liable for any consequential or damages resulting from any delay in shipment or delivery.

Conquest Graphics will always act to make sure that delivery schedules are met. However, unexpected equipment failure, malfunction, and/or technical problems may delay the manufacturing process. In case of delay caused by technical difficulty, rush charges/fees may be refunded or waived where applicable. However, technical difficulty will not be grounds for order cancellation.

You agree not to hold Conquest Graphics liable for delays in shipments caused by weather conditions, shipping company delays, international customs issues, or any other circumstances beyond Conquest Graphics' direct control. Conquest Graphics shipment and delivery dates are calculated based upon estimates provided by our suppliers.

You agree that the shipping terms for all products are FOB shipping point and ownership transfers from Conquest Graphics to the customer upon shipment. This means that the risk of loss and title for such items pass to you upon our delivery to the Shipper. Conquest Graphics is not responsible for delays, errors, damage, or losses that occur as a result of the shipping process.

Loss or damage claims can only be filed for orders over $50.00 US in value and can only be filed after 30 days from package shipment.

When a shipment is not delivered due to an error made by the customer in submitting the proper shipping address, Conquest Graphics will reship the package with corrected address and charge you for any additional applicable shipping fees.

For products that are provided to the customer in an electronic format, the customer agrees that delivery of such product(s) shall be deemed to have occurred either (a) at the time we transmit the product via email or other electronic transmission or (b) at the time we transmit a notification that the product is available for downloading from one of our servers.